Ambiente de apoio à tomada de decisão no âmbito da gestão de educação à distância

Abstract

The present work proposes to present a monitoring model to distance learning students, seeking to identify in the Moodle those at risk of dropping out and, to evaluate this model as a support environment for decision-making based on visual data (dashboards). This assessment was carried out through a focus group, composed of employees from the distance education segment. The indicators presented in the support environment were selected based on a bibliographic survey and validated with the participants of the focus group, via a questionnaire that had been applied previously to the group meeting. The indicators refer to grades, participation in activities and general performance in the discipline. It was concluded that the support environment, through the graphic visualization of strategic data, improves the perception of teachers, tutors, analysts and coordinators information about the general situation of the students' life cycle, helping in the prior identification of students at risk of dropping out and, consequently, in the planning of actions aimed at mitigating this risk of dropping out in distance courses.