Gestão de pessoas nas instituições de ensino superior : um estudo sobre clima organizacional em IESs do DF

Abstract

In order to cope with their objectives, the Higher Education Institutions (HEI) need more than financial resources, advanced technology, strategic planning and modern installations. More relevant of all, it is necessary that their staffs and lecturers be engaged and motivated to achieve shared goals. Managers need to cute the perception that higher education institutions unlike other types of organizations deal predominantly with people, feelings, knowledge and building citizenship. Therefore, management processes become more and more complex, deserving special attention from the managers and chief officers. The present master dissertation aims at verifying how people are managed in HEI, especially concerning with organizational environment, monitoring the decision-making process in the areas of personnel, as well as on the optimization of results according to their own perceptions. This research is more of a qualitative sort and its methodology consists of interviews and polls which provided the necessary data. The analyses made throughout the research on the collected data allowed the author to perceive that the area of staff management is still far from desirable. In the investigated HEI it became evident that: training programs,institutional communications, as well as labor conditions and management are variables that shape the organizational environment and need to be treated with great care in the context of managing practices; also,people are to be considered as the biggest asset of HEI.